More information?


CARTHEY Jane & Julia CLARKE (2010). Implementing human factors in healthcare. 'How to' guide. Patient Safety First (UK), 2010.
HEALTH QUALITY & SAFETY COMMISSION (2010). Making our hospitals safer. Serious and sentinel events 2009-2010. Retrieved from HQSC on 7 November 2011. (Powerpoint presentation format.)
REASON James (2008). The human contribution. Unsafe acts, accidents and heroic recoveries. Ashgate (Surrey, UK), 2008. ISBN 9780754674023.


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